More patients now ask an AI assistant "Who's the best med spa for Botox near me?" instead of scrolling search results. These tools only recommend businesses they're sure about. When your name, address, phone number or hours differ from one website to another, they trust you less and recommend a competitor instead. The good news: most of the fixes below are free and take minutes.
Step 1: Write down your official details
Decide on one exact version of your business details. Every listing should match it word for word, including abbreviations like "Ste" versus "Suite".
| Detail | Your official version |
|---|---|
| Business name | |
| Street address and suite | |
| City, state, ZIP | |
| Main phone number | |
| Website address | |
| Opening hours | |
| Main category (for example, Medical spa) |
Step 2: Check every place you're listed
Search your clinic's name on each site below and compare what it shows against your official details. Tick each one once it matches.
Maps and search
Reviews and social
Booking platforms you use or used before
Your own channels
Step 3: Fix what doesn't match
Work through these in order. Google Business Profile comes first because other sites often copy from it.
- Update wrong details so they match your official version exactly.
- Close old locations. If you moved, mark the old address as moved or permanently closed rather than leaving it live.
- Remove duplicates. Two listings for one clinic split your reviews and confuse search engines. Ask the platform to merge or remove the extra one.
- Claim unclaimed listings so only you can edit them.
- Match your hours everywhere, including holiday hours.
Step 4: Make your website easy for AI to read
AI assistants pull answers straight from websites. The clearer your site answers patients' questions, the more likely you are to be quoted and recommended.
Step 5: Test what Google and AI say about you
Ask these questions in ChatGPT, Google and Perplexity, using your own city and top treatment. Note whether your clinic appears and whether the details are right.
If a competitor shows up and you don't, or your details come back wrong, Steps 3 and 4 are where to focus.
Want this done for you? I'll run the full check on your clinic and walk you through what I find on a free call.
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